Services are now operating normally, and we will continue to monitor to ensure stability. We remain actively engaged to ensure system stability is maintained.
Posted Oct 19, 2026 - 14:16 CEST
Monitoring
A fix has deployed to resolve the issue. ETA calculations and updates are beginning to recover across all impacted applications. We are closely monitoring system metrics to ensure complete stability.
Posted Oct 19, 2026 - 13:10 CEST
Identified
The root cause affecting the ETA calculation service has been identified. A fix is currently being applied, and we are awaiting a system update to restore normal operations. We will provide another update once the fix is deployed.
Posted Oct 19, 2026 - 12:40 CEST
Investigating
We are currently investigating an issue affecting our Estimated Time of Arrival (ETA) service.
While existing ETAs remain visible, new ETA calculations are temporarily unavailable due to a service disruption with one of our mapping providers. Our technical team is actively working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will provide further updates as soon as more information becomes available.
Thank you for your patience.
Posted Oct 19, 2026 - 10:51 CEST
This incident affected: Fleetworks (FleetWorks web application) and FleetCockpit, FleetCockpit+, External.