Investigating service disruption: SOLID

Incident Report for Platform Science Europe

Update

We are continuing to investigate this issue.
Posted Oct 21, 2026 - 15:21 CEST

Update

We are continuing to investigate this issue.
Posted Oct 21, 2026 - 15:20 CEST

Investigating

Dear Customers,

We are currently experiencing an outage affecting the solid-transport.com website.

Customer Hub Direct Access:
If you usually access the Customer Hub via the website shortcut, you can log in directly using the following links:
portal.mymobility.io
Please rest assured that all core applications remain fully functional and unaffected.

We apologize for the inconvenience and are working to resolve the situation as quickly as possible.
Thank you for your patience.
Posted Oct 21, 2026 - 13:40 CEST
This incident affects: Solid.